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Account and plan

Changing or canceling your plan

Upgrades apply immediately with a prorated charge shown first; cadence changes and downgrades apply at renewal; cancellation keeps access through the paid-through date.

Before you start

  • Owner or billing permission

Steps

  1. Open Billing and compare the current and proposed plan.
  2. For an immediate upgrade, read the exact prorated amount and confirm.
  3. For a downgrade, select what stays active where allowances shrink; nothing is deleted.
  4. To cancel renewal, confirm once; access continues through the paid-through date and can be reversed while available.

Expected result

Every charge and date matches the recap you confirmed.

If something goes wrong

A failed payment is retried on days 1, 3, and 5 with a seven-day grace period; update the payment method from Billing.

Updated 2026-09-24. All guides